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Many individuals are in the unfamiliar position of caring for aging loved ones or addressing their own aging needs. Eldercare Specialists counsel, provide information, and help resolve problems and plan for the future. Corporate, religious, and community groups benefit through programs on caring for older parents, lifestyle options, and community resources. The Senior Prescription Assistance Program is a part of the Elder Support Program.


What the Elder Support Program offers

Our Eldercare Specialists help older adults and their caregivers make thoughtful, informed decisions about housing, health care, finances, medicare, etc. Eldercare Specialists also assist individuals and caregivers in dealing with the complex emotional issues involved with the process of aging.

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How we provide assistance

Eldercare specialists are available to meet in person or by telephone (214.823.5700). We also encourage people to contact an Eldercare Specialist by email. This method is particularly useful for people who live outside the greater Dallas area and want Dallas-specific information on caring for elders.

In addition, educational material on issues related to aging is available in our resource library. We maintain up-to-date resource information on eldercare services in the greater Dallas area.

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Types of issues our specialists address

Eldercare specialists handle concerns about a variety of issues including

  • retirement housing, including subsidized housing  
  • financial concerns
  • caregiver stress
  • in-home care
  • Medicare/Medicaid
  • grandparents raising grandchildren
  • social and volunteer activities

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Number of people served in 2011

In 2011, 4,683 older adults and their caregivers received critically needed case coordination, supportive counseling, and help in developing plans for independence, including assistance with in-home care, financial assistance, prescription drugs, health care, and transportation. This assistance helped enable 93% of the clients receiving five or more contacts to remain independent in their own homes.
 



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For more information

Please contact an Eldercare Specialist at 214.823.5700 or email.

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3910 Harry Hines Boulevard, Dallas, Texas 75219
(p) 214.823.5700 . (f) 214.826.2441
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